A little clarity
Frequently asked questions
Everything you need to know before you order.
Contact our teamHow do I place an order?
Choose your product, select any available options and add it to your cart. Review your order, then continue to secure checkout.
How much is shipping and how long does it take?
Shipping is free on every order, with no minimum spend. Orders are processed in 24–48 hours. Processing is separate from delivery; see our shipping policy for delivery information. For Christmas, we recommend ordering by December 5 (standard) or December 15 (Express) to receive your order in time.
Shipping policyCan I return my order?
How can I track my order?
When tracking is available, the details are included in your shipping confirmation. Contact us if you need help with your order.
What payment methods can I use?
The payment methods available for your order are shown at checkout. Payments are processed securely by Shopify.