Privacy policy

Last updated: September 22, 2026

Norval operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Norval is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment details, transaction details and form of payment.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including items you view, add to cart, or purchase, and your past transactions.
  • Communications with us including any messages you send us, such as customer support inquiries.
  • Device information including your IP address and other unique identifiers.
  • Usage information including how and when you interact with the Services.

How We Use Your Personal Information

We use your personal information to process your orders, provide customer support, prevent fraud, and (with your consent) send you marketing communications. We may also use it to comply with legal obligations.

How We Disclose Personal Information

We may share your personal information with Shopify and other service providers who help us run the Services (payment processing, shipping, customer support), or when required by law.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.

Security and Retention of Your Information

No security measures are perfect. We retain your personal information only as long as necessary to provide the Services and comply with our legal obligations.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, correct, or receive a copy of your personal information, and to object to or withdraw consent for certain processing. You can exercise any of these rights by contacting us using the details below.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below, or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country you live in, relying on recognized legal transfer mechanisms where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at auragamacontact@gmail.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.